I took my car in this past summer after finding them on google and I must say that all the reviews were accurate. I went in and told them the symptoms and they took their time with me explaining a few of the solutions and what course can be taken. they also went out of their way to take me on a small tour of the facility. I think that was to assure me that my baby would be in good hands and it was. They even replaced a brake light that i hadnt noticed was out. My wife just called them for another issue about the car and she was pleased with the patience and respect she received while she asked a few questions. They have earned my trust and whenever I can I talk about my great experience. I am sure if you use them you will have the same experience.