4

I have an Audi A4 with a 155K miles. I took it in thinking that I would replace the timing belt and fix a coolant leak, and be able to keep the car running for at least another 20K. I told Michael as much when I brought the car in for the work. He could have easily taken the job as is, but after a full diagnostic on the car, he identified several other needs, which pushed the cost of repairs much higher than the actual book value on the car. I'm sure he could have sold me on during all or some of the work, but instead the recommendation was to sell it. I feel like I got straight advice. The guys there are all friendly and knowledgeable. The price quote I received was very competitive. I'll be back the next time I need some work done.

5

If you looking for a cheap and quick shop...go somewhere else. If you looking for a skilled, fair and respectful shop then you have come to the right place! I have been dealing with shops for over 30 years in Brooklyn and hands down this is the BEST shop i have ever been to. I won a 2010 LR4 and i am very concerned of who touch this vehicle and i have been there 3 times now without incident. For Foreign work there is no better. Mike is a very fair man and the man he is working under is a legend. Feel comfortable.

5

Brought my 2010 Audi S4 here recently for some minor body work. They were very upfront, honest and did an amazing job and had my car back to me very quickly. Best part is that they were less expensive by almost 50% from both the Audi dealership and the other shops I checked. Great father & son team. The detailing job also made my car look better than when I bought it. Cant recommend this place highly enough.

5

These guys are really great. Very professional. Know exactly what to do on a BMW. There's a reason these guys have tons of good feedback. I have an old 528i and they have replaced my thrust arms, coolant lines, power steering line, brakes, on and on. It's a bit of a trek to get out there, but definitely worth it.

5

After having my 2003 Audi A8L break down right outside the Lincoln tunnel a reputable repair facility that specialized in working on Audi's was in line. L&M came up first shot on a google search for "Audi Repair Shop" near my georgraphic loation. Called up L&M and spoke to bill over the phone, he did a quick diagnostic on what's going on with the car so he can understand what occured prior to the break down. He then explained that he would be more than happy to work on the car and that he also personally own's a A8. Bill's own personal words before I left their shop that afternoon were "Don't worry, you will be happy you brought your car here" My car was towed in and given a spot in their fenced in yard. He explained what the process was goign to be with the diagnostic for my car and showed me their diagnostic set up with the latest software and computers. A free ride to the local train station was even offered once my vehicle was at their facility as their care for customers getting to where they have to go without their vehicle is even catered for. He diagnosed my issues by the end of day and had the car running before the shop closed that night. A full explanation of what caused the break down was given. I've been to a few stealerships and smaller automotive shops, but L&M takes service to another level. A professional team with experience and knowledge for a specialized group of cars. Prices are fair compared to what you will pay at the dealership. The price they charge for their service will still beat any dealership price from my own personal experience. I would recommend them hands down. There are very few talented and honest technicians/shops that still exist and L&M is one of the few.

5

These guys are the best... if you have an aircooled VW in the New York area, then you really should check these guys out next time you need some work. Many years of experience working on vw's.

5

L & M is the best. I had an electrical issue in my 1997 BMW. The 2 so called "BMW Specialists" each held my car for 1 week and created more problems than actually finding the problem. I went to Billy and Michael, and they had it done in 3 days! (1 day waiting for car part incl.) The car was running like new, now its running like brand new!!! Thanks guys!!

5

I literally signed up for CitySearch just to write this review -- I am that pleased with L&M. L&M just does everything right. It is family owned and operated, and you can tell. I dealt with Michael, Bill's son, and then also Bill when Michael went away for a week. Both people were exceptional. They provided great clarity and have very specific and thorough communication. Every single element they were going to work on was thoroughly communicated -- I knew exactly what I was getting into. Service was fast and they were able to make a tight deadline that I had to reach. When I picked up my car Bill was so proud of the work they had done that he kept asking me over and over how I liked it. That is the main thing that differentiates L&M and Bill and his family -- they take legitimate pride in the work that they are do, and they are master mechanics. There is only one fault I see with the place, and that's the location. It's tough to get to -- particularly if you don't have a car. But when I dropped my car off they paid for a cab to the subway, which made it a bit easier. But I can't express enough how worth the trip it is. Really, if you have a German car that you care about and live in the New York area this is the place to go -- hands down.

5

Bottom line before I get into my long winded review, the guys here are awesome, especially Michael who I worked with. Go here if you want to get it done right without having to worry about getting ripped off or milked for your cash. They are not open on weekends, but it's worth taking time off during your work week to get it done, so don't let that stand in your way like it did for me in the past. It's excellent work for a fair price. They are super fair with the parts costs, labor costs are a bit more than a standard chain, but feel its fine to charge a bit more when you're the best (and I believe they are). I went to L&M for a very labor intensive overheating repair, and the costs came out being very reasonable. Definitely cheaper than if I went to a chain *cough* Strauss *cough*. Furthermore, you can tell that they were more concerned about doing a great job for you rather than getting your money. You'll see for yourself. Michael, his dad, and other staff were super friendly. They gave me detailed explanations of the entire process, possible issues, a walk through the garage, you name it. I'm not a car pro by any means, but they explained it to me in a way that was clear and instilled me with confidence. I got calls with any updates and possible costs as the work was being done. The repair was done by the next day in time for the weekend. And on my way out, I was shown the bad parts that were removed and given great advice on why the issue happened and how I can avoid it in the future. I am fortunate that I don't live too far from these guys, but they would have been worth the trip even if they were a good distance away. Highly suggested. These guys are the trusted and talented mechanics you've been looking for. I was skeptical about the reviews I read being a bit too good, but they deliver. Go for it. P.S. It's been about a month since the repair and my baby is still running like a champ. Thanks.

5

These guys are quite simply the best mechanics in NYC, and possibly the entire Eastern seaboard. (I feel qualified saying this, having had numerous Volvos fixed in 4 states over 23 years.) I dealt w/ Michael who is competent, honest, and personable. He explained in (layman's) detail exactly what my car needed, prioritized the repairs, and helped me come to the decision that my car was not worth fixing b/c of its age, even though that would have meant $ for him and L&M. I'm slightly wistful I won't have a car anymore now that I found this place.

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