5

Having our car fixed at this garage was a wonderful experience.Really nice people and they do excellent work.Very fair honest prices.

4.5

This review is coming late, but better late than never I say! In August my 2001 VW Beetle broke down, and being fairly new to the city, I wasn't sure where to take it. L&M happened to be the closest foreign car auto body shop to where I live, but it also turned out to be the best. After checking out the car, they told me it needed some pretty pricey repairs--my first thought was, am I being taken advantage of since I'm a young woman and don't know a thing about cars? It's a horror story you often hear when it comes to mechanics and body shops. But I happened to have some connections with the VW dealership in Chicago where I used to live. I ran the pricing by them at their body shop and it turned out it was all standard pricing--it was just that what I needed fixed was incredibly labor intensive and the parts were expensive. I am glad that I checked, but I am even more pleased with the fact that the mechanics at L&M are honest and hard working. In the end, they even did a few small services that they didn't even charge me for, going above and beyond for a clueless city girl. Now the car runs like a dream, and I've been informed that I have a year warranty: basically if I have any trouble with what they fixed, I can bring it into the shop free of charge. I will definitely be returning to L&M!

5

Kind, honest, fair people! They treated me like family & treated my Mini-Cooper like a Rolls Royce. On top of it, I couldn't believe how low the cost was. My car looks beautiful & runs better than before. I will never go to another mechanic in Brooklyn.

5

After paying someone to professionally restore my 1967 VW Squareback(which took 22 months) I looked for the best VW shop in the city when some problems arose and L&M was the hands down winner. I felt like Bill and his son were "friends" I could trust who explained everything before anything was done and finished the job on time and as promised. I'm in Manhattan so it's a hike but they are well worth it.

5

The guys at L&M are just awesome!!! They have the highest level of honesty & integrity. I took my 2008 528xi BMW to L&M after BMW Bayside tried to rip me off. BMW Bayside wrecked my car & gave me a list of things/parts that needed to be 'fixed' or changed (bushings, sway bar links, control arm = $1800.00).....Thing is I took the car in to BMW noiseless; to change the rotars & get a multi-point inspection, but got it back with what sounded like a wrench was left somewhere under it. When I took it back & pointed this out to BMW I was told that the 'issues' are getting worse and I needed to do the suggested 'work' ASAP. I am a female and I don't know much about cars, but good thing common sense prevailed. What I knew was that my car wasn't making those knocking noises at the front end before I took it to BMW. After seeing the great reviews online I decided to go to L&M. To start Bill test drove the car with me when I dropped it off (Micheal test drove when I picked it up) something BMW never do. I recieved a call within a few hours and was told that parts in the front end simply needed tightening =$95. So of course I asked about the list of things that BMW recommended and was told no other issues were found. Could you imagine? Now my car drives like it should. No more clanking noises. I highly recommend L&M to anyone cause they are friendly, honest and most important compotent mechanics. You will be sure that you're in good hands.~Micheline

4.5

After putting up with the incompetence on several levels of the local BMW dealer in Brooklyn and after two experiences with them ripping me off for jobs that were either done poorly or their attempts to get me to pay for 'fixes' for things they broke and them telling me they no longer want my business when I called them out for their faulty repairs, it was a pleasure to 'find' "L&M" , Billy (Proprietor), his son Michael and the 'Techs' they employ. They truly 'Fix What Others Can't' and demonstrated this credo several times. While L&M's prices may seem high, I have gotten used to the high cost of maintaining a BMW. In paying for repairs and vehicle maintenance at L&M I can at least be sure the repair was done right the first time and if the repair was not completely satisfactory and the problem persists I know Billy, Michael and the crew will stand behind their work. It is a pleasure dealing with this facility and recommend L&M highly and with no reservations!

5

I had an issue with my ignition so I came to these guys who went over my options with me for how to fix the problem. They did what they needed to do to make that happen and in a timely fashion. The bill was just over $400 but they explained what they did and how long it took, etc. so I felt ultimately satisfied with my experience there. I would go back if and when my car needs any more work.

5

Finally honest and expert mechanics, told me exactly what I needed to have done, thanks!

5

These guys are the best. Very competent, excellent mechanics, reasonable prices and nice guys. I sevice my BMW and Boxster S here and never had a problem. Trust them 100%.

5

Mark, Billy and Micheal were fantastic. My 1992 BMW was in pretty bad shape and now is running very well. They were very clear in describing the mechanical issues with the car, helped me save money were the could without sacrificing safety. Had to bring the car back because of an unrelated issue and they waived the diagnostics for me. I wont take my car anywhere else.

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