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believe what you read!

good people who know what they're doing (specialize), keep you informed, and have a passion for cars. believe the reviews and comments. i left smiling.
Pros: specialists at a good price
Posted on 06/09/2007

 

good shop is hard to find ;)


I completely agree with previous reviews. The service is exellent . The price is very reasonable . I had to change front struts for my toyota corolla ,tires alighment and rotation. I left my car at shop in the morning, by 40:00 pm work was done . The quality is impressive. Very busy place .Had to call in advance. Michael ( probably owner of the shop was courteous and afer repair was done showed me how my old struts was worn. Highly reccomend this shop.
Posted on 06/01/2007

 

best auto shop experience!


these guys don't need any more positive revues, however I was so stunned by their attitude I couldn't help but write one. all of the them made me feel the priority customer, even though there were lots of other cars on the lot waiting for repair just like mine. and it was even more pleasant taking into consideration I brought a very used Golf, and informed them I was a student and couldn't afford a lot. they even talked me out of some of the costly repairs another mechanic suggested. needless to say, I will not take my car to anyone else.
Pros: attitude, price, quality, expertise
Posted on 05/28/2007

 

Top notch customer service! ;)

I just purchased a Volvo V70XC from a less than above-the-board dealer and had the "Check Engine" light come on during my drive home, As the car was used, it was "as-is". Needless to say I was freaked (sold my last car 15+ years ago) and looked here (Citysearch) to find a knowledgeable mechanic that knew the in's and out's of Volvos. Needless to say, all roads lead to L&M based on the myriad positive reviews. The reviews are not hype! They are the genuine article. Bill (Owner) and Mark ran a full diagnostic, provided a detailed visual inspection and put my mind at ease with an honest and straightforward diagnosis of the car. Instead of trying to hard sell services, Bill actually called the dealer I bought the car from and told him to fix what was wrong with it (emissions / sensors) with no cost to me above his diagnostic (which was very affordable). My wife and 1-1/2 y/o came with me and even though they were swamped, Bill's guys totally made them feel comfortable and actually took the time to chat with them while I was going therough the car with Bill. Incredible customer service! A client in front of me when I was tabbing out was chatting with Bill and she had been using him for 25 years. 'Nuff said. L&M is a truly refreshing place - it has a totally old school feeling, but is completely high-tech and accessible. I highly recomment them to anyone with a foreign car and anyone who wants to go to a mechanic and not feel like they're going to get fleeced. Thanks, guys!.
Posted on 05/11/2007

   
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