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Awesome knowledge, expertise, and customer service!
Recently, I brought my BMW for service at L & M after I read all of the wonderful reviews. I have been looking for mechanics who I could trust with my car, and I do not need to look elsewhere. Bill, his sons, and wonderful crew of mechanics did wonderful work on my car! They explicitly and honestly told me what work needed to be done and helped me evaluate the pros/cons of having the repairs done now vs. later. Bill also discovered something that the dealership had neglected to fix. Prior to coming to L & M, I went to BMW dealerships for service. Last year however, the dealership told me that I needed to have all kinds of expensive repairs done, which I did not believe or do. Interestingly, when Bill and his crew checked those same areas, he told me that almost all of them were fine! In short, L & M did fabulous work on my car (it hasn't run this well in years!) and provided great customer service. Prior to leaving, Bill insisted that we go out for a test drive, and then called a week later in order to check how the car was doing. I recommend L & M very highly, and I am happy that I finally have found a great mechanic!
Posted on
03/19/2007
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best of the best shops in NY ;)
L AND M FOREIGN CARS is by far the best shop i ever gone to ,they are fair and BILL, IS BY FAR THE BEST TECH I EVER HAD . THANKS ,citysearch great site.
Posted on
03/13/2007
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Bill, a true master mechanic...!
Spent three digit bucks for towing plus three days worth of new problems made by a local mechanic, called bill for an advice, as usual Bill made correct diagnosis over the phone which the local mechanic could not fix (period). Eventually towed the e28 to Bill's place (a crossed three counties) and fixed entire problems including the ones that caused and gift wrapped by the local mechanic within no time. I personally have dealt with over 20 mechanics for my bmws and I have never came crossed a master mechanic like bill (he really listens to your car!!). It is always comfortable to go back to Bill's shop (they really treat you as if you are a long time friend) and I know Bill and his crew will do what ever it takes to fix the beamer...
Pros: really loves to work on your car as they know exactly what they are doing.
Posted on
03/02/2007 |
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Can't say enough good things ;)
I bough my first car ever, without knowing enough about it and made the mistake of not checking it out properly beforehand. Needless to say i got scammed, and was left with a car needing substantial repairs. In this hopeless situation I was dreading the experience of going to a mechanic, but found L&M Foreign cars here on citysearch and decided to take it there to see what could be done. I was met with honesty and understanding, although they were quick to point out my mistake of not checking a used car out properly before buying. I decided to bite the bullet and do the necessary repairs. What was done was done, and L&M would help me sort it out. I handed the car in on a monday, and on wednesday I got the call telling me everything was ready. Very quick service indeed, and absolutely NO bs in the process. They were straight and upfront about costs, and why the repairs where needed. When I came to pick it up, the lifted the car up and showed me what they had done plus showed me the old broken parts. I left a happy customer. A couple of thousand dollars poorer, but with a great running car, itemized bill and a huge weight of my shoulders. Later in the evening, they called me up just to ask if the car was running ok and if I was happy with everything. Amazing. You won't find that kind of concern for your customers at many places(regardless of business) in this country. I strongly recommend these guys.
Posted on
02/23/2007 |
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